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Your Visit

Opening Hours

Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 20:00
Sunday11:00 - 17:00

Other opening hours

Restaurants may vary

Please Note: Contact individual stores to find out their opening hours before you travel to avoid disappointment. Bank Holiday and Christmas opening hours will vary from store to store, so be sure to check the website and social media before travelling to Rushden Lakes.

Customer Service

For any assistance during your visit please come to see us at Customer Services. We are located at the main entrance to Rushden Lakes in close proximity to Costa Drive-Thru. We are open Monday – Saturday, between 8am and 6pm and on Sunday, between 10am to 5pm . You can also contact us on 01933 427925 or via email. (For any assistance out of hours please contact the Security team on 01933 427923).

Press & Media Relations

Press & Media Relations
For press and media enquiries please contact us by email.

Commercialisation

Rushden Lakes offers exciting commercialisation opportunities for brand promotions, pop-up retail and artisan street food. If you’re interested in finding out how your business can benefit from placement at Rushden Lakes, please contact Asset Space using the details below:

Jessica Kinehan
Account Executive, Asset Space
[email protected]
07824 881 007

Mark Lee
Account Director, Asset Space
[email protected]
07387 178 742

Address

If you wish to contact Rushden Lakes by post the address is:

Centre Management Suite
Rushden Lakes,
Rushden,
Northamptonshire
NN10 6FH

Sat Nav postcode: NN10 6AR

By Car

Rushden Lakes has excellent road links from the M1 and the A45.

If you wish to contact Rushden Lakes by post the address is:

Centre Management Suite
Rushden Lakes,
Rushden,
Northamptonshire
NN10 6FH

Sat Nav postcode: NN10 6AR which will take you towards Waitrose, then follow the signs to Rushden Lakes.

There is free car parking available for visitors for up to five hours.

Public Transport

An extensive bus service runs between Rushden Lakes and surrounding villages and towns.

This includes a number of bus routes from Wellingborough, Kettering, Northampton, Earls Barton and surrounding areas.

There is a service seven days a week with early morning and late night buses.

Full details of the Stagecoach Midlands bus routes, including all bus stops, bus times and ticket prices can be found here.

Route 49
Kettering, Barton Seagrave, Burton Latimer, Finedon, Irthlingborough, Higham Ferrers, Rushden, Rushden Lakes

Route 50
(from the north) – Kettering, Barton Seagrave, Burton Latimer, Finedon, Irthlingborough, Rushden Lakes, Rushden
(from the south) – Bedford, Clapham, Milton Ernest, Radwell, Sharnbrook, Rushden, Rushden Lakes

Route X46/X47
(from the south) – Northampton, Earls Barton, Great Doddington (X47), Wellingborough, Rushden Lakes
(from the north) – Raunds, Stanwick, Higham Ferrers, Rushden Lakes

The closest railway station to Rushden Lakes is Wellingborough and the address is Midland Rd, Wellingborough NN8 1NA

Full details of the train times and routes can be found here

By Cycle and on Foot

Rushden Lakes is well connected to the national cycle network.

We have ample cycle parking on site with rack facilities. There is also a footbridge which links Rushden town centre directly to Rushden Lakes.

For more information on cycle routes and walking trails which connect us to the local towns, villages, and out into the Nene Valley please visit Customer Service.

Our Facilities

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Parking

Parking is free of charge however please note that we do have a five-hour parking restriction here at Rushden Lakes. This includes:

· Dedicated blue badge holder bays
· Dedicated parent and child bays
· Accessible bays for wheelchair users and people requiring additional space
· Parking bays for electric-car charging

If you would like to extend your stay longer than five hours, please visit Customer Services (next to Costa Drive Thru) or speak to one of our friendly team, located in the Atrium, near Rock Up.

Please note that after 5pm the free five-hour parking restriction does not apply. Overnight parking is not permitted. If you are planning to bring a Coach on site please let our Customer Services team know in advance so we can book this in and direct you to the appropriate area.

ANPR is in operation. For more details please contact Customer Services on 01933 427925.

Accessible Bays icon

Accessible Bays

Located beside the current blue badge holder parking bays, we have purple bays and these are marked with a large white ‘A’. They are intended for use by people who require a little extra space when getting in and out of their vehicle.

Accessible bays can be found outside Accessorize, Wildwood, Fat Face, Moss Bros., Boots, M&S, Next, New Look and House of Fraser and in the East Terrace car park outside Cotswold Outdoor, Hobbycraft, Decathlon. There are more accessible parking bays near the West Terrace.

If you do have a blue badge, then continue to display it when you use these accessible bays the same way that you would do with a standard disabled parking bay. We hope that parents and people with small children, as well as carers and people who themselves require additional space, will find them a welcome addition to Rushden Lakes.

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Accessibility

Rushden Lakes is accessible for all and we have step free access to all stores.

We have disabled car parking spaces available for easy access to shopping and accessible toilet facilities located next to the Nene Wetlands Visitor Centre. These toilets are open between 08:00 – 20:00 seven days a week. They include full accessible facilities, including a Changing Places toilet. RADAR keys will be needed to access.

We are also proud to support the Hidden Disabilities Sunflower scheme. We have a range of sunflower products in Customer Services for you to wear and keep should you need them.

For more information please contact Customer Services on 01933 427925.

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Baby Change

Baby changing facilities are available in the customer toilets on the Boardwalk, in the Nene Wetlands Visitor Centre. These toilets are open between 08:00 – 20:00 seven days a week.

For more information please contact Customer Services on 01933 427925.

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Child Safe Shopping

We are a registered Child Safe Zone. Wristbands can be picked up from Customer Services free of charge. To find out more about Child Safe please click here.

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Click & Collect

Many of our stores offer free click & collect for their customers.

Shop online with your favourite brands and your items will be delivered and ready for you to try on in one of the comfy fitting rooms. And if you’re not happy with your purchase, you can return it directly to the store.

Enquire with stores directly for full details or visit our stores page and look for the arrow icon to see which brands offer this service.

Community Notice Board icon

Community Notice Board

Rushden Lakes has a community notice board located on the Boardwalk for everyone to enjoy. It is free for local residents, charities, community groups and businesses to use. Please do bring any printed materials you would like to display into Customer Services (located beside Costa Drive Thru).

Please note that handwritten notices will not be displayed.

Customer Toilets icon

Customer Toilets

Customer toilets are located in the Nene Wetlands Visitor Centre. They can be accessed through the visitor centre, or through the side door. The visitor centre is located on the Boardwalk beside the lake.

These toilets are open between 08:00 – 20:00 seven days a week. They include baby changing and full accessible facilities, including a Changing Places toilet. RADAR keys will be needed to access.

For more information please contact Customer Services on 01933 427925.

Cycle Parking icon

Cycle Parking

There is ample cycle parking on site with cycle rack facilities for you to use free of charge. Cycle racks are located on the Boardwalk and on the shopping terraces. They are marked clearly on the Rushden Lakes way finding maps too.

Please note that any bicycles are left at your own risk.

Dogs icon

Dogs

Dogs are welcome here at Rushden Lakes and out into the Nene Wetlands. They must be kept on a lead at all times.

Please be advised that only assistance dogs can be taken into stores. Some of our stores will leave dog bowls outside for your dogs to enjoy.

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WiFi

There is free WiFi available throughout the shopping centre, and some of our stores will also offer free in-store WiFi.

Wheelchair or Shop Mobility Scooter Hire icon

Wheelchair or Shop Mobility Scooter Hire

You can hire a wheelchair or a scooter from Customer Services. They are free to use for up to three hours. All mobility equipment must be returned to Customer Services before 18:00 on the day of use.

For more information please contact Customer Services on 01933 427925.