GET THE ANSWERS

To help you find out more about Rushden Lakes, here are some of our frequently asked questions. If you cannot find the answer to your query, please use the contact page and a member of the team will come back to you.

The Site

  • When will Rushden Lakes open to the public?

    We will open in summer 2017, with retailers open for business once their stores are ready. From autumn 2017 we will start a full programme of events and publicity to encourage people to come to Rushden Lakes and explore and experience Rushden Lakes for themselves.

  • What shops will Rushden Lakes have?

    We’ll be hosting a large House of Fraser and M&S, alongside fashion favourites such as H&M, River Island, Next, and Primark. Other big name fashion brands you’ll find here include Jigsaw, Hobbs and Joules.

  • When will the first stores open?

    We are really excited that M&S have confirmed their store opening for Friday 28th July, and with just a month to go until they open their doors to the public we can’t wait to start welcoming people to Rushden Lakes. M&S will be the first in a long line of stores, cafes and restaurants set to open over the coming months. Rushden Lakes is a shopping destination like no other; where big brand fashion meets lakeside restaurants and cafés and a world of outdoor discovery awaits.

    We expect Rushden Lakes to be very popular and are working hard behind the scenes to help ensure it’s as accessible as possible. Rushden Lakes is a truly unique destination, set within over 200 acres of stunning natural wetlands, and we are focused on ensuring we retain this natural beauty, and protect the wildlife which call it home. Therefore, we are encouraging our shoppers and staff to work with us to promote and embrace sustainable travel.

    There are a number of things we are doing to realise the vision for the future, including working with our retailers to help support them in planning staff travel arrangements. Whilst we are not looking to restrict access to the car park for staff, and we have identified the potential for additional car parking in the service areas, a car is just one of the ways to Rushden Lakes and we are working with retailers to promote sustainable modes of transport for their staff, this includes bus services, cycling or walking from Rushden town centre.

    Buses: We have funded two new bus services as well as the extension of two existing routes. Four bus routes will serve Rushden Lakes from surrounding towns and villages, from early in the morning until later into the evening, 7 days a week. They run between Rushden town centre, Wellingborough, and out to Northampton and Bedford. For full bus timetables and tariffs, you can visit the Stagecoach website page for Rushden Lakes here https://www.stagecoachbus.com/promos-and-offers/midlands/rushden-lakes

    Cycling: Rushden Lakes is connected to the national cycle network and there is ample cycle parking on site with cycle rack facilities.

    Walking: we have funded a new pedestrian footbridge linking Rushden town centre and Rushden Lakes. The town can be reached within 20 minutes on foot. The bridge can also be used by cyclists.

    Car: If you do want to travel by car then there is free customer car parking for up to five hours, giving everyone ample opportunity to shop, eat and explore.

    Our centre management team is preparing to proactively manage parking, including marshalling to help visitors find a space during busy times as well as using an Automatic Number Plate Recognition system; enabling them to be flexible in reviewing the car parking policy in line with actual use.

    We believe that this proactive approach will enable us to make best use of the parking provision on site at launch, in accordance with the original plans which were set out by LXB and which were subsequently approved when permission for the development was granted.

    We know people are excited to come and experience Rushden Lakes, and we share that excitement. Our proactive approach aims to support the popularity of Rushden Lakes when it launches.

    Once Rushden Lakes is fully open we will continue to review our approach and refine where necessary.

    Keep checking back to find out more about everything we’ve got planned for the launch and beyond. Don’t forget to follow us on Facebook and Twitter, simply search @RushdenLakesSC

  • Are there places to eat and drink?

    We’ve already signed up an impressive line-up of restaurants and cafés, all looking to help you enjoy your day out in a beautiful lakeside setting. You’ll find Pizza Express amongst a wide selection of cafés and eateries at the water’s edge, as well as a drive-through Costa.

  • What can I do at Rushden Lakes?

    Rushden Lakes is a complete destination. You can shop, relax or dine out in style, all in one place. It’s all set in an area of outstanding natural beauty on the upper Nene Valley, beside the beautiful Rushden Lakes. So you can take lakeside walks, visit The Wildlife Trust Visitor Centre, have fun in the family leisure areas and even hire a canoe out on the lake.

  • Will there be more leisure facilities opening?

    In summer 2018, phase 2 of Rushden Lakes is due to open, featuring a 14-screen Cineworld, a host of additional high-quality restaurants, and a further range of exciting leisure activities – trampolining, golf and cycling to name just a few.

  • Is parking free?

    Yes, there’s plenty of parking and it’s free of charge.

    We are looking forward to welcoming visitors to Rushden Lakes later this summer, and we are focused on ensuring that Rushden Lakes is an enjoyable, convenient and safe place to come and shop, eat and relax.

    With this in mind, there will be free car parking in our customer car park, including dedicated parent and child bays, spaces for disabled drivers, and four dedicated parking bays for electric car-charging. We will be installing an ANPR (automatic number plate recognition) traffic management system in the car park, which will enable us to monitor traffic flow, and establish optimum visit times during peak trading times, such as busy weekends and seasonal shopping periods – all of which will mean that all visitors get the opportunity to enjoy the shopping, leisure and dining facilities at Rushden Lakes.

    Additionally, we have funded two new bus services as well as the extension of two existing routes. These bus routes will serve Rushden Lakes from surrounding towns and villages, from early in the morning until later into the evening, 7 days a week.  The bus services will be running between Rushden town centre, Wellingborough and out to Northampton and Bedford, as well as other surrounding towns and villages.

    Full details of the four bus routes, including all bus stops, bus times and ticket prices, can be found online at https://www.stagecoachbus.com/promos-and-offers/midlands/rushden-lakes

    There is ample cycle parking on site with cycle rack facilities, and Rushden Lakes is well connected to the national cycle network. We have built a new footbridge linking Rushden Lakes to Rushden town centre too and it can be reached on foot in around 20 minutes.

    We are working closely with our retailers – both at a head office and store level – to ensure the customer car park is as accessible as possible for visitors to Rushden Lakes, and so it’s likely we will need to exercise some form of control over staff parking, particularly during peak periods. This will be continually monitored through the ANPR system and managed on site by the centre management team, which enables us to better understand car park usage and repeat visits for the long-term.

  • What are the opening hours?

    Rushden Lakes itself is open from 8am to midnight every day. Most of the shops plan to open from 9am to 8pm Monday to Saturday and from 11am to 5pm on Sundays. Individual shops and restaurants may plan to be open at different times, please check once they open for business.

  • How do I get to Rushden Lakes?

    The postcode address is Rushden Lakes Shopping Centre, Rushden, Northamptonshire NN10 6FH.

    Car: You’ll find excellent road links from the M1 and the A45. If you do want to travel by car then there is free customer car parking for up to five hours, giving everyone ample opportunity to shop, eat and explore.

    Our centre management team is preparing to proactively manage parking, including marshalling to help visitors find a space during busy times as well as using an Automatic Number Plate Recognition system; enabling them to be flexible in reviewing the car parking policy in line with actual use. We believe that this proactive approach will enable us to make best use of the parking provision on site at launch, in accordance with the original plans which were set out by LXB and which were subsequently approved when permission for the development was granted.

    Cycling & Walking: We have funded a new pedestrian footbridge linking Rushden town centre and Rushden Lakes. The town can be reached within 20 minutes on foot. The bridge can also be used by cyclists. Rushden Lakes Shopping Centre is connected to the national cycle network and there is ample cycle parking on site with cycle rack facilities.

    Bus: We have funded two new bus services as well as the extension of two existing routes. Four bus routes will serve Rushden Lakes Shopping Centre from surrounding towns and villages, from early in the morning until later into the evening, 7 days a week. They run between Rushden town centre, Wellingborough, and out to Northampton and Bedford. For full bus timetables and tariffs, you can visit the Stagecoach website page for Rushden Lakes here https://www.stagecoachbus.com/promos-and-offers/midlands/rushden-lakes

  • Can I canoe on the lake?

    Yes. Canoe 2 offer the hire of canoes at Rushden Lakes. For more information visit http://www.canoe2.co.uk

The Wildlife Trust

  • Visitor Centre Opening Times

    The Visitor Centre will be the gateway to the Nene Wetlands, providing the public with the opportunity to enjoy and learn about local wildlife, the Nene Valley living landscape and The Wildlife Trust BCN.

    As well as activities for the visiting public there will be opportunities for visiting groups of children and adults as well as volunteering opportunities too. The centre will also be home to a gift shop.

    The Visitor Centre will be open
    09:00 – 17:00 (Monday – Saturday)
    10:00 – 16:00 (Sunday)

  • Information Point

    Manned by volunteers, the Visitor Centre reception area will be a hub for information about the Nene Wetlands and the Nene Valley including trail guides, activities for children, maps and information leaflets as well as electronic tablets and digital screens displaying wildlife camera footage from the nature reserve and information about the Nene Wetlands and Nene Valley.

  • Shop

    The shop will stock a range of wildlife themed cards and gifts, wildlife care products, books and optics.

  • Wildlife Discovery Area

    There will be an exciting discovery area with four large sculptures for people to explore, as well as natural interpretative features such as habitat piles, log seating and log piles.

The Community

  • Who owns Rushden Lakes?

    Rushden Lakes is owned by The Crown Estate. We are an independent commercial business established by Act of Parliament. We pay the profit we make to the Treasury for the benefit of the nation’s finances. Our commercial view is to make use of our £12billion property portfolio by investing in and developing the best retail and leisure destinations in the UK. This way we can create the best value for the UK over the long- term. It’s a proven and successful strategy, with over 100 million shopper visits each year, generating jobs from Portsmouth to Leeds, and paying £2.4billion to the Treasury in the last ten years. For further information, please visit: www.thecrownestate.co.uk

  • Who do I speak to about advertising?

    For all advertising and marketing enquiries, please contact Laura Parker, Brand and Marketing Manager at The Crown Estate, 0207 851 5067. Laura.Parker@thecrownestate.co.uk

  • Who do I speak to about business opportunities at Rushden Lakes?

    For all leasing enquiries contact jmccarthy@lxbproperties.com

    For commercialisation enquiries please contact Laura Parker, 0207 851 5067. Laura.Parker@thecrownestate.co.uk

  • How do I apply for a job at Rushden Lakes?

    Visit our recruitment page here to find a list of all store vacancies. Retailers will be managing their own recruitment, so if you can’t see any jobs listed for stores you are interested in applying to then please do check individual retailer websites directly.

    We have also launched Recruit Rushden Lakes, a free recruitment programme. It will connect a talented local workforce with new jobs in the area. This in turn helps our retail and restaurant businesses at Rushden Lakes, together with other local businesses in the area, find and train the staff they need. Find out more about Recruit Regional here.

  • How did Rushden Lakes come about?

    LxB Properties appointed HPW Architecture in 2009 to be lead consultant and project architect of this ground-breaking project. Much of the area is designated as a site of special interest and protected wetlands. So from the very start of the design process, Natural England and The Wildlife Trust have been extensively consulted. The sensitive and sustainability-led proposal put forward by HPW’s design team was instrumental in achieving planning permission and local support, and in retaining the unique natural qualities of the location. The aim is to create a popular leisure and retail facility, as well as create 1,900 permanent jobs locally. The project will also secure the valley for future wildlife, and for generations of local people to visit and enjoy.